How to use this dictionary
Pick a letter above. Each section lists terms with a short definition focused on how the concept lands in agency work, not how it’s implemented in code. The goal is shared language for decision-making, not technical certification.
What you won’t find here
Marketing-team jargon dressed up as AI. Buzzwords without referents. Definitions that require a computer science degree to parse. If a term is here, it’s because agency leaders we work with actually need to use it in a meeting this quarter.
Suggest a term
Missing something? The dictionary grows with the field. If you’ve encountered an AI term in a vendor pitch, a client conversation, or an internal debate and it isn’t here, let us know on the Book a Call form and we’ll add it.